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Build Community And Engagement

Community work needs visibility, participation, and a reason for people to return.

Use Viva Engage for broad communities, leadership communication, questions, knowledge sharing, and employee engagement. Use Teams when a smaller group needs to coordinate work.

Good Community Signals​

  • People from different departments should participate.
  • Questions should be visible and reusable.
  • Leaders want a conversational channel.
  • The topic is ongoing, not a short project.

Keep It Healthy​

Communities need hosts. Define who welcomes people, answers questions, highlights useful posts, and keeps the space alive.